Citibank - Citi never sleeps

Citibank Online and CitiPhone

Citibank Online

No more wasting time walking around or looking for a place to park in order to pay a visit to the bank. With the Citibank Online service you have fast, easy and safe access to your accounts at any time, online. This additional benefit is available to all current account holders.

Access at any time means you can:

• view the balance of your current accounts, saving accounts, investment accounts and credit card;
• view payment details of your outgoings and incomings;
• transfer money between your accounts;
• money exchange;
• pay bills or transfer money to different accounts;
• set up or modify your investment accounts;
• set up or schedule recurring or future payments;
• customize your main web page.

CitiPhone

Talking to your bank does not have to wait for normal banking hours Monday to Friday. With CitiPhone, you can call us with any problem, and your banker will know exactly how to help you solve it. It means you can do just about everything you want to do without having to go to the bank.

Call CitiPhone Banking at 0800 801 040 and you have:

• access our banking service 24/7;
• access information on your accounts and transactions;
• transfer amounts in LEI or in a foreign currency between your accounts;
• set up or liquidate your investment accounts;
• transfer money to your saving accounts;
• tell us what else you would like Citibank to offer you.

CitiPhone Interactiv

Now you can easy access banking services with a simple phone. Because we offer you innovative solutions , we improved the CitiPhone banking by developing the CitiPhone Interactive platform, based on the interactive vocal answer techonology.

For a better understanding of how easy and efficient is to use CitiPhone Interactive, follow the enclosed chart. Using CitiPhone Interactive you can find the balance of your accounts, you can check the history of your latest transactions or you can change PIN or T-PIN for your debit card, without talking with a CitiPhone representative. Use the new CitiPhone Interactive calling at 0800 80 10 40. Manage your money easier, from anywhere and anytime.

You can access very fast your options at CitiPhone Interactive following the shortcuts:

• Account balance: 2-1-Card No./CNP-1-TPIN-1
• Transaction history: 2-1-Card No./CNP-1-TPIN-2
• Change PIN/TPIN: 2-1-Card No./CNP-1-TPIN-3
• Debit Card activation: 2-1-Card No./CNP-* or 2-1-*-2
• Debit card lock: 2-1-*-1
• Other information: 2-1-*-3